We want you to love your craft kits! If you're not satisfied with your purchase, you can return it within 14 days of delivery, provided the item is unused and in its original packaging.
If you’ve opened the item and you find there is an issue of any kind, please contact us within 30 days and we’ll work with you to find a solution. Unfortunately refunds cannot be issued if the kit has been used, or if any of the perishable items have been opened. For example, clay is unable to be reused once opened.
The shipping cost paid when the product was purchased is not refundable. You will be responsible for the shipping costs of returning an item.
Once your return is received, we will let you know you and update you on the status of your refund. Please keep in mind that if you receive a refund for your kit, you will also lose access to the digital lesson.
This policy complies with UK consumer rights.
